Imdaad signs contract with Economic Zones World to provide comprehensive Facility Management Services
Economic Zones World (EZW), one of the world’s biggest free zones developer and operators, recently signed a contract with Imdaad, the advanced facilities management solutions arm of Dubai World, under which Imdaad will provide comprehensive facilities management solutions for all the assets owned by the EZW located in Jebel Ali Free Zone, TechnoPark and Dubai Cars and Automotive Zone (DUCAMZ).
Under the terms of this contract, both parties will work jointly to establish a world-class facilities management solution plan, in line with the highest safety and quality standards, ensuring that Economic Zones World and its clients receive the best of services promptly.
Commenting on the new partnership, Jamal Abdulla Lootah, CEO, Imdaad, said: ‘This contract is yet another opportunity for Imdaad to once again register its distinctive approach towards the provision of advanced and integrated services. It also reinforces Imdaad’s strong presence in the region. Partnering with EZW is a matter of great pride for our organization. EZW is a distinguished global organisation, known for its pioneering projects in the UAE, and around the world.’
‘Imdaad will provide top of the line services as per quality management solution criteria, and will deploy the most advanced tools and technologies to ensure efficient service delivery and cost optimization,’ he added.
Talal Al Hashimi, Senior Vice President, Property Planning and Development, Economic Zones World, who signed the agreement on behalf of EZW, said ‘We have chosen Imdaad based on their outstanding reputation in the field of facilities management solutions. Our collaboration with Imdaad aims at adding value to a wide range of services and facilities we provide to our valued customers across our portfolio of high profile business entities in Dubai.’
‘This agreement will ensure that the updating process of all our infrastructure systems is in place, and we are keeping pace with technological advancement to ensure the right investment environment for attracting new entrepreneurs and investors from all parts of the world,’ he added.
Under the agreement signed between EZW and Imdaad, the services and systems covered in the facilities management solutions will include planned and corrective maintenance.
The agreement covers all technical services such as mechanical, electrical, civil, managing accident damages, accommodation inspection services, asset repair and replacement, infrastructure as well as waste management. To ensure highest levels of customer satisfaction, Imdaad relies on a 24/7 help desk and computerised asset management software for its complete operations.
