Raseina offers new ‘E-Wallet’ and exclusive members-only services to clients of Dubai Maritime City Authority
Dubai Maritime City Authority has announced that it has introduced new services under Raseina, the entity created by Dubai Maritime City Authority to manage transactions previously handled by the Department of Economic Development (DED). The new services have been launched to accommodate a steady growth in operations within Dubai’s maritime sector and ensure optimum satisfaction among Dubai Maritime City Authority’s increasing number of clients.
Raseina has revealed that it has started offering the innovative E-Wallet service for offshore companies as well as a VIP Service facility and exclusive privileges to Gold and Silver member companies. Raseina is also poised to open a new branch of a leading bank, a premium insurance company and a business centre as part of a strategy to provide a one-stop shop for banking, insurance, typing and other ancillary services through a single point of contact at the Raseina counter.
“Dubai Maritime City has introduced new services such as the E-Wallet and membership privileges to ensure a smooth and comfortable experience in making business transactions through Raseina. The launch of these new services also reveals a steady growth in business operations within Dubai’s maritime sector; we are making proactive steps to cater to these emerging requirements and to accommodate the growing number of Dubai Maritime City Authority clients. Raseina will continue to find innovative and efficient ways to serve our customers and make it easier for companies to establish their maritime businesses in Dubai,” said Adel Kalantar, Director – Business Support Services, Dubai Maritime City Authority.
Raseina has launched the E-Wallet service to provide a more efficient and hassle-free payment platform for all Dubai Maritime City customers. The exclusive VIP Service, for its part, offers clients a virtual express counter for all business procedures, significantly reducing transaction time for registration and licensing.
Raseina Gold members will also be given exclusive privileges such as complimentary VIP registration and licensing service, waiver of guarantee for any five visa applications, Express Services with 50 per cent discount, 10 complimentary courier delivery service per month, five complimentary courier pickup service per month, 25 per cent discount on additional quota fee for up to five visa applications, priority attendance at the counter, submission of documents through email for visa services and SMS update on the progress of visa process.
Raseina Silver members will enjoy Waiver of Guarantee for any four visas, 25 per cent discount on Express Services fee, five complimentary courier service per month, 10 per cent discount on additional quota fee for up to five visas and priority attendance at the counter.
The establishment of Dubai Maritime City Authority realises the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to create a fully integrated environment that supports the sustained development of Dubai’s maritime sector and contributes to the development of the national economy.
